pepsi88 Privacy Policy

Information We Collect

In operating the pepsi88 platform, we collect users' personal information through several lawful and transparent means. This information is necessary to ensure that services are delivered correctly, securely and in compliance with applicable legal requirements.

Categories of information we collect include:

• Identity information: full name, date of birth, national identity card number (MyKad) or valid passport for age and identity verification purposes.
• Contact information: email address, mobile phone number and valid residential address.
• Account information: username, password (stored in encrypted form), and account preferences.
• Financial information: details of payment methods used such as Touch 'n Go eWallet, DuitNow, FPX, ShopeePay or cryptocurrency wallets — excluding your transaction password or PIN.
• Usage data: betting history, game preferences, login records and in-platform activity for security and service improvement purposes.
• Technical data: IP address, device type, operating system, web browser type and session data collected automatically.

How We Use Your Information

The personal information we collect is used solely for legitimate purposes, including providing, maintaining and improving pepsi88 services. We do not use your data for any unrelated purpose without your consent.

Specifically, your information is used for the following purposes:

• User account registration and verification, including identity and age verification (21+).
• Processing deposits, withdrawals and other financial transactions securely through supported payment methods.
• Providing 24/7 customer support in Malay and English via live chat and email.
• Sending account-related notifications, promotions, bonuses and important service updates.
• Conducting security monitoring, detecting fraud and preventing unauthorised use.
• Fulfilling legal obligations and international licensing compliance requirements.
• Analysing usage patterns in aggregate for platform improvement purposes.

Sharing Information with Third Parties

pepsi88 respects user privacy and does not share personal information with third parties except in specific circumstances set out below. All data sharing is carried out with strict controls and binding confidentiality agreements.

Personal information may be shared with third parties in the following circumstances:

• Payment Processors: Information required to process financial transactions is passed to licensed and qualified payment processors such as Touch 'n Go, DuitNow, FPX operators and cryptocurrency platforms.
• Technology Providers: Infrastructure, cybersecurity and data hosting providers that are bound by strict data protection agreements.
• Legal Authorities: When required by law, court order or a request from a legitimate regulatory authority.
• Crime Prevention: In reasonable cases to prevent fraud, money laundering or other criminal activity.

pepsi88 never sells or transfers your personal information to advertisers or third-party marketing companies without your explicit consent.

Data Security and Protection

pepsi88 implements appropriate technical and organisational measures to protect users' personal information from unauthorised access, disclosure, alteration or accidental destruction.

The security measures we apply include:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Role-based access control (RBAC) ensuring that only authorised personnel can access personal data.
• Continuous security monitoring and intrusion detection systems to identify threats in real time.
• Regular data backups and tested disaster recovery procedures.
• Periodic security audits by independent experts to identify and address system vulnerabilities.
• Two-factor authentication (2FA) protocols for sensitive accounts.

Although we take all reasonable steps to protect your data, no data storage or transmission system can be guaranteed completely secure. We encourage users to also protect their accounts by choosing a strong password and not sharing login credentials with anyone.

Cookies and Tracking Technologies

The pepsi88 platform uses cookies and similar tracking technologies to improve the user experience, analyse usage patterns and ensure the platform functions smoothly. These technologies help us understand how users interact with the platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how users use the platform, helping us identify areas that need improvement.
• Functional Cookies: Store user preferences such as language and display settings for a more personalised experience.
• Analytics Cookies: Used to analyse traffic and usage patterns for internal statistical purposes only.

You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform. 🍪

Cross-Border Data Transfers

As a platform operating under international licensing, your personal information may be stored and processed on servers located in various locations. pepsi88 ensures that any cross-border data transfer is carried out in accordance with appropriate data protection standards.

All our partners and service providers that handle data outside Malaysia are required to comply with security standards equal to or exceeding those applied in Malaysia, with binding contractual agreements to protect your data.

Data Retention Periods

pepsi88 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations.

In general:

• Active account data is kept for the duration that your account remains active and in use.
• After account closure, transaction records and identity verification data may be retained for a period determined by legal requirements relating to anti-money laundering and financial reporting obligations.
• Technical log data and usage data are generally kept no longer than necessary for security and analytics purposes.
• When the retention period expires or the data is no longer needed, it will be securely deleted in accordance with established procedures.

Links to Third-Party Sites

The pepsi88 platform may contain links to third-party websites such as payment service providers or information portals. This Privacy Policy applies only to the pepsi88 website and platform.

pepsi88 is not responsible for the privacy practices or content of third-party websites. We encourage users to read the privacy policy of every website they visit, especially before providing any personal information to them.

Changes to This Privacy Policy

pepsi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology requirements or applicable legal requirements. Each version of the Privacy Policy will include a clear update date.

When material and significant changes occur, we will notify you via email or in-platform notification at least seven days before the changes take effect. Continued use of the pepsi88 platform after the effective date means you accept and agree to the updated terms.